Dispatcher

Posted on August 24, 2026

Department: Shipping

Reports To: Shipping Supervisor

Location: Gonzales, CA

Employees Supervised: 0

Pay Range: $18.50-$21.50 per hour, depending on experience

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GENERAL PURPOSE OF THE ROLE: 

Ensure that the customer’s orders are completed accurately beginning with the checking in of drivers, assignment of loading doors, verifying orders and shipping in the computer system. Excellent customer service skills required when talking on the phone or at the dispatching desk with drivers, loaders and other staff. Ability to work with a sense of urgency, handling over 300 orders and 200 trucks on a daily basis.

PRIMARY DUTIES & RESPONSIBILITIES:

• Monitoring the arrival screen for on-time shipping.

• Assigning drivers to doors based on appointed time and work flow.

• Processing required documentation after completion of the loading process.

• Answering income calls from a variety of outside sources and processing request timely. Providing high quality customer service to both internal and external customers.

• Ability to multi-task in a fast paced work environment while keeping a positive disposition.

• Dispatch local delivery and pick ups.

• When required, request and acquire inspection documentation.

• Complete a variety of other tasks as assigned by Supervisors.

EDUCATION & JOB:

• High school diploma/GED

• Knowledge of Microsoft Excel preferred.

• Familiar navigating through Windows operating system.

• Excellent phone etiquette and superior customer service skills.

• Ability to multi-task.

• Be able to work in a fast pace work environment.

• Handles confrontation in a calm and professional manner.

• High energy with positive can-do attitude.

• Organized.

ANALYSIS OF PHYSICAL DEMANDS:

Key (based on typical week):

N=Never

R= Rarely (Less than 1 hour per week)

O= Occasional (1%-33% of time)

F= Frequent (34%-66% of time)

C= Constant (over 66% of time)

APPLICANTS

Please send your resume to: resumes@churchbrothers.com

True Leaf Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.