Information Systems Technician

INFORMATION SYSTEMS TECHNICIAN

Department: Information Systems

Reports to: IT Manager

Posting Date: 09/12/18

Yuma, AZ

Job Description:

We are seeking an Information Systems Technician to join our team. This position performs help desk support to all employees of Church Brothers, True Leaf, CB Harvesting, and related companies. The ideal candidate will maintain and troubleshoot workstations, cell phones, printers, network equipment and others technical equipment. This position is based in Yuma, AZ with some travel to Imperial Valley and San Luis, Mexico.

This position may be exposed to wet, cold and/or humid conditions, uneven, muddy walking surfaces and outside weather conditions. Employee will occasionally work near moving mechanical parts and moving harvest equipment. Employee may on rare occasions be exposed to fumes or airborne particles and the risk of electrical shock.

 

Responsibilities & Duties:

  • Support company employees on computer and phone related issues, through phone, email, and in person.
  • Troubleshoot and support employees with Windows 7, Windows 8, and Windows 10.
  • Assist employees in navigating or troubleshooting Microsoft Office, Famous, and other software platforms.
  • Troubleshoot and maintain mobile data collection devices.
  • Communicate with others via phone or remote desktop sharing software.
  • Setup, operate, troubleshoot, and maintain workstations, printers, networking equipment, barcode tag printers, handheld data devices, servers, copy machine, cell and desk telephones, printers, label printers, laptops, Wyse terminals, and other information technology devices.
  • Work onsite and meet positions’ attendance and output schedule, as required by the job
  • Other duties as assigned

 

Requirements:

  • 1-2 years’ related education and experience
  • Able to travel to various harvesting locations as required by the job
  • Bilingual/bi-literate (English/Spanish)
  • Valid U.S. Passport
  • Valid Driver License, acceptable driving record
  • Understanding of electronics/electrical assembly and wiring
  • Relevant industry experience in a related field.
  • Ability to read, analyze, and interpret technical procedures
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
  • Strong written and verbal communication skills
  • Ability to work under pressure and short deadlines
  • Ability to solve practical problems.
  • Ability to drive without restrictions

 

Skills:

  • Able to work in a respectful and professional manner with all levels of employees
  • Team player who will exceed assigned responsibilities and assist others
  • Manages workloads within appropriate timescales, making use of available tools and resources.
  • Ensures appropriate use of company resources at all times
  • Demonstrates strong problem-solving capability and takes initiative by innovative and original thinking, adjusting previous solutions, providing suggestions and implementing changes as appropriate.



LOCATIONS


Sales & Main Office

19065 Portola Drive
Salinas, CA 93908


Processing Plant

1275 San Justo Road
San Juan Bautista, CA 95045


Processing Plant (Winter Season)

2955 S Avenue 2½ E
Yuma, AZ 85365

 

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HOURS OF OPERATION

Sales:

6am-5pm: Mon-Fri
7am-11am: Sat
Closed: Sunday

Appointment Loading:

 

6.30am - Midnight
(Mon-Sat)
Closed: Sunday